What Can Ackaia See in CipherDrive?

CipherDrive™ is designed to prevent ordinary server-side access to stored plaintext file contents, but the service still processes information needed to operate safely and reliably.

Account and subscription information

Ackaia may process information such as:

Storage and object metadata

Depending on the active client and product configuration, operationally visible information may include:

Sharing and transfer information

Ackaia may know operational facts such as:

Security and session information

Ackaia may process:

Safety and enforcement information

Where applicable, Ackaia may also process or preserve:

What about filenames?

CipherDrive may encrypt selected metadata such as filenames where supported. If filename encryption is enabled for a given object, Ackaia is not expected to see the plaintext filename after encryption.

However, metadata encryption is selective and can depend on client version, feature support, migration state, or product configuration.

Why does CipherDrive need metadata?

Without some operational metadata, a cloud drive could not reliably answer basic questions such as which account owns an object, how much storage it uses, where it belongs in a folder tree, whether a link is active, or whether a quota has been exceeded.

CipherDrive's privacy goal is not “zero metadata.” The goal is to minimize unnecessary exposure while preventing ordinary server-side access to stored plaintext file contents.