Your Ackaia ID is the shared identity and account used to authenticate with participating Ackaia services.
Account management can include maintaining your identity information, contact and recovery information, security settings, active sessions, and other account-level preferences made available by Ackaia ID.
Depending on the features currently available to your account, Ackaia ID may maintain information such as:
your account identifier;
your email address;
your account alias;
contact and recovery information;
authentication and security settings;
active or recent sessions;
account status;
applicable product and subscription entitlements.
Product-specific information remains the responsibility of the relevant product.
For example, CipherDrive™ files, folders, encrypted object data, product-specific settings, and user-controlled cryptographic material are not simply part of your Ackaia ID profile.
Ackaia's General Terms require account information to be accurate, current, and complete, and require users to keep contact and recovery information current.
If Ackaia ID provides a control for the information you need to change, use the account-management interface shown to you. If a particular field cannot be changed through the available controls, contact Ackaia Support rather than creating a replacement identity solely to work around the limitation.
Some account changes may require additional verification or may be temporarily restricted when Ackaia detects elevated security, fraud, recovery, or account-integrity risk.
Ackaia may use reasonable identity and security checks before allowing a sensitive account change.
Changing account-level information does not necessarily change product data, subscriptions, organization memberships, or product permissions.
Likewise, changing a product-specific setting does not necessarily change your Ackaia ID profile.
Ackaia ID is the shared account boundary. Individual products still maintain their own product-specific data and state.